The short version
Tryout Week is a directory for families choosing youth volleyball clubs and coaches. We do not sell your personal information, and we do not share it for cross-context behavioral advertising. Reading the site needs no account. The only time your contact information reaches a club or coach is when you ask that one club or coach a question and check the box telling us to send it; the box is unchecked by default. Roster proofs and receipts are seen by our staff only, never by a club, and are deleted 90 days after review. We never ask for a child's name, and our forms block child names on submission. Player accounts (13 and older) are private: nobody can search for a player, a last name never leaves the account, and a player's profile goes to a club only if the player chose that and only with a question the player sent.
This policy describes what we collect, why, who receives it, how long we keep it, and the rights you have, including the rights California law gives you.
1. Who we are and how to reach us
Tryout Week Sports, Inc., a Wyoming corporation, 30 N Gould St, Suite 46647, Sheridan, WY 82801. For anything in this policy, including requests to exercise your rights, email hello@tryoutweek.com. That address is read by the people who run the company.
2. Scope
This policy covers personal information we collect through tryoutweek.com and related services (the "Platform"). It does not cover the practices of clubs, coaches, or other organizations you contact through the Platform, or of third-party sites we link to. Their privacy practices are their own.
3. Information we collect, by category
The table below uses the categories in the California Consumer Privacy Act (Cal. Civ. Code § 1798.140). We collect no other categories.
A. Identifiers. Name (a first name is enough), email address, and, if you choose to give it, a phone number. For sign-in through Google, Apple, or Microsoft, the identifier that provider returns. Your IP address. A random account identifier we assign. Collected from: you, and your sign-in provider. Why: to run your account, to deliver an Inquiry you send, to send the email you asked for, to prevent abuse.
B. Customer records. For an Organization that claims a Listing or subscribes: business name, legal entity name, representative name and title, business email and phone, state entity number if provided, and a tax identification number, which we store encrypted and display only as its last four digits. Payment card details go directly to Stripe and never touch our servers; we keep only the fact and amount of each payment and Stripe's identifiers for it. Collected from: the Organization. Why: identity review, billing, tax records.
C. Characteristics of protected classifications. Age range only, in the form of your attestation that you are 18 or older (parent accounts) or 13 or older (player accounts). We collect no date of birth and no other characteristic in this category. Collected from: you. Why: eligibility; federal children's privacy law.
D. Commercial information. Cost Submissions (amounts a parent reports being quoted and paying for a club season, with the club, season, and age group), Supporting Documentation (a roster, invoice, receipt, or portal screenshot), and subscription and purchase history. Collected from: you. Why: verification, published aggregate cost figures, billing.
E. Internet or network activity. Pages viewed, searches made, referring site, device and browser type, and the technical logs a web server keeps. We use privacy-preserving analytics (PostHog, self-configured to our account, and Cloudflare Web Analytics) that do not build advertising profiles. Collected from: your browser. Why: to operate, secure, and improve the Platform.
F. Geolocation. Approximate location derived from your IP address by our hosting provider (city-level, never precise), used only to suggest nearby clubs when you have not typed a place. A home city or ZIP code you type. Collected from: your browser and you. Why: search results near you.
G. Sensory information. None.
H. Professional or employment information. For a Coach: the credentials, experience, rates, and SafeSport attestation the Coach publishes on the Coach's own profile. Collected from: the Coach. Why: the Coach's public profile.
I. Education information. For a Player User who chooses to fill in a Player Profile: high school graduation year. Collected from: the player. Why: the Player Profile, at the player's option.
J. Inferences. None. We draw no inferences about you and build no profile of you.
K. Sensitive personal information. Only a business tax identification number provided by an Organization for identity review (encrypted at rest, shown as last four digits only) and account credentials (a password we never see in clear text, or a sign-in provider's token). We collect no government identification of any individual, no precise geolocation, no racial or ethnic origin, no religious or philosophical beliefs, no union membership, no health information, no sex life or sexual orientation information, no genetic or biometric data, and no contents of mail, email, or text messages other than those addressed to us. We use sensitive personal information only to provide the service you asked for and to verify identity, and for no other purpose.
Children's information. We never ask for and never knowingly store a child's name. Our forms detect and block child names in reviews and cost reports and route anything that slips through to a staff member who removes the name before publication. A Player User is a person 13 or older who is the account holder, and the information a Player User gives us is described in Section 6.
4. What we do with it
We use personal information to: operate the Platform and your account; deliver an Inquiry to the one Organization you chose; verify that contributors are real customers of the clubs they write about; compute and publish aggregate cost and rating figures that never identify a single family; send the transactional email your account generates and the notifications you opt into; bill Subscribers and keep the records tax law requires; detect and prevent fraud, abuse, and security incidents; respond to your requests; and comply with law.
We do not use your information for behavioral advertising, do not allow third parties to do so through the Platform, and do not sell it.
5. When information goes to someone else
Clubs and coaches. An Organization receives your name, email, phone (if given), your player's age group and position, experience level, city, and your message only when you send it an Inquiry and check the consent box, which is unchecked by default and without which the form cannot be sent. The Inquiry goes to that one Organization and to no other. If the Organization has completed identity review and holds a Verified subscription, it receives your contact details. If it has claimed its Listing but is not Verified, it sees only the age group and position and the date, and receives your contact details only if and when it becomes Verified. If the Organization has not claimed its Listing, we hold the Inquiry, may notify the Organization at its publicly published business address that a family asked, and tell you when it claims the page; the Organization sees nothing that identifies you until it is Verified. We never resell Inquiries, never send them to Organizations you did not choose, and never charge per Inquiry.
The Player Profile. A player's profile is never published and never searchable. If, and only if, the player set the profile to "Clubs I ask a question," a copy of it as it stood at that moment (first name, graduation year, position, age group, current club) goes with each Inquiry the player sends, to that one Organization, whether or not the Organization is Verified. A last name is never included. Changing or clearing the profile later does not recall a copy already sent, and does not send anything new.
Reviews and cost reports. Reviews you write are public, shown as, for example, "Parent of a 14s player, Verified parent," never with your name. Cost figures you report are never published individually; a figure appears for a club and age group only once three or more verified reports support it. Supporting Documentation (roster proofs, receipts, invoices) is seen only by Tryout Week staff, is never disclosed to any Organization under any circumstance, and is deleted 90 days after review.
Service providers. Companies that process data on our behalf under contract, who may not use it for their own purposes: Supabase, Inc. (database and sign-in), Cloudflare, Inc. (hosting, security, file storage, analytics, approximate geolocation), Stripe, Inc. (payments), Resend, Inc. (email delivery), PostHog, Inc. (product analytics), and Google LLC (the Google Maps Platform, from which we display Google reviews for clubs; we send Google a club's place identifier, never anything about you).
Legal. We disclose personal information when required by law, subpoena, or court order; to enforce our Terms; or to protect the rights, property, or safety of Tryout Week, our users, or the public, including a child.
Business transfer. If Tryout Week is acquired or merges, personal information transfers to the successor subject to this policy; we notify you before your information becomes subject to a different policy.
We have not sold or shared personal information in the preceding twelve months and do not do so. We have no financial incentive programs.
6. Player accounts (ages 13 to 17)
A Player User must attest to being 13 or older; persons under 13 cannot register. A Player User gives us a name (first name is enough), an email address, and optionally a home city, and may keep a Player Profile as described in Sections 3 and 5. A player's last name is never shown to anyone, a player cannot be found by search, and a club can contact a player only in reply to an Inquiry the player sent. Player Users cannot write reviews or cost reports. A Player User may clear the Player Profile, remove saved clubs, and close the account at any time from the account page or by emailing us. A parent or legal guardian of a Player User may email hello@tryoutweek.com to request closure of the account and deletion of its information, and we act on such requests promptly after confirming the relationship.
California minors' right of removal. A registered user under 18 who is a California resident may request removal of content the user posted on the Platform by emailing hello@tryoutweek.com from the account's email address. We remove it or make it invisible to the public, subject to the exceptions in Cal. Bus. & Prof. Code § 22581.
7. Children under 13
We do not knowingly collect personal information from children under 13, and the Platform is not directed to them. If you believe a child under 13 has given us personal information, email hello@tryoutweek.com and we delete it promptly.
8. Organizations and coaches
When you claim a Listing or subscribe, we collect the business information in Section 3(B) to confirm that you are who you say you are. Identity review is done by a person. Nothing you send for identity review is shown on your Listing or to families; a tax identification number is stored encrypted and is visible to our staff only as its last four digits. Business contact details you publish on your own Listing are public by your choice.
Public business contact addresses. For an Organization that has not claimed its Listing, we may hold a business email address published on the Organization's own website, which we use only to tell the Organization that a family asked about it and that its Listing may be claimed. Each such email includes a one-click link to stop those messages; an Organization that uses it is not emailed again.
Coach profiles are created and published by the Coach, including any SafeSport attestation, and are public by the Coach's choice.
9. Cookies and similar technologies
We use only cookies that are necessary to run the Platform: a sign-in cookie from Supabase that keeps you signed in, and Cloudflare's security cookies. Our analytics (PostHog and Cloudflare Web Analytics) are configured without advertising identifiers and without cross-site tracking. We use no advertising cookies and no third-party tracking pixels. Emails we send may include a standard open-tracking image so we can tell whether a delivery succeeded. Because we do not sell or share personal information, there is nothing for a Global Privacy Control or "Do Not Track" signal to opt you out of; we treat such signals as a request not to be tracked, which is already our practice.
10. How long we keep things
| What | How long |
|---|---|
| Roster proofs, receipts, invoices (Supporting Documentation) | Deleted automatically 90 days after review. The record that a document of a stated type was reviewed on a stated date against stated figures is kept as our verification record. |
| Reviews and cost reports | While your account is open; on account closure your name is removed and the content is kept in anonymized form so published aggregates stay honest. |
| Inquiries | While your account is open and the receiving Organization's record of them is current; on account closure your name, email, phone, and message are replaced with placeholders. |
| Player Profiles | Until you clear them or close the account, and then deleted. |
| Account information | While your account is open and for up to 90 days after closure, except where law requires longer. |
| Subscription, payment, and tax records | As long as tax and accounting law requires, generally seven years. |
| Automatic renewal consent records | Three years from the date of consent. |
| Server and security logs | Up to 30 days. |
| Identity review records for Organizations | For the life of the Organization's account and as long as law requires afterward. |
11. Your rights
Wherever you live, you may ask us to: tell you what personal information we hold about you and where it came from; correct it; delete it; give you a portable copy; and stop sending you non-transactional email. Email hello@tryoutweek.com from the address on your account, or include enough detail for us to verify that you are the person concerned. We respond within 45 days, and tell you if we need longer. We never discriminate against anyone for exercising a right.
California residents have the rights to know, to delete, to correct, to data portability, to opt out of sale or sharing (we do neither), to limit use of sensitive personal information (we already use it only as Section 3(K) describes), and to non-discrimination. You may designate an authorized agent to make a request for you; we require the agent's written authorization and may verify your identity directly. We verify requests by matching the email address on the account, or, for people without an account, by asking for information we can match against what we hold. Shine the Light: California residents may request a list of third parties to whom we disclosed personal information for their own direct marketing purposes in the prior year; the answer is none, and we confirm it on request.
Residents of other states with privacy laws (including Colorado, Connecticut, Oregon, Texas, Utah, and Virginia) have equivalent rights to access, correct, delete, and obtain a copy of their data, and to appeal a decision we make on a request by replying to our response with the word "appeal"; a different person reviews the appeal and answers within 45 days.
12. Email you receive from us
Transactional email comes with your account and cannot be switched off while the account is open: confirmations of things you sent us, verification decisions, billing, renewal reminders, and cancellations. Notification email (tryout alerts, digests about clubs you saved) is opt-in and every message carries a one-click unsubscribe. Emails to Organizations about Inquiries and Listings carry a one-click stop link. Every message we send includes our postal address.
13. Security
Supporting Documentation lives in a private storage bucket reachable only through short-lived links generated for a signed-in administrator. Tax identifiers are encrypted at rest. Passwords are handled by Supabase and never stored by us in readable form. Payment details never touch our servers. All traffic is encrypted in transit. Access to personal information is limited to the people who operate the Platform. No system is perfectly secure, and we do not promise one is. If a breach affects your personal information, we notify you and the authorities as the law requires.
14. Where data lives
The Platform is operated from the United States, and personal information is stored in the United States. If you use the Platform from elsewhere, your information is transferred to and processed in the United States.
15. Changes
We post changes to this policy here with a new date at the top. For material changes we give notice by email to registered users or by a conspicuous notice on the Platform before the change takes effect.
16. Contact
Tryout Week Sports, Inc. 30 N Gould St, Suite 46647, Sheridan, WY 82801 hello@tryoutweek.com